Chris McCann joined 1-800-FLOWERS.COM, Inc. in 1984, helping to lead the disruption of the flower industry with the company’s innovative use of 800# watts-line technology and subsequently transforming the company with the adoption of online technology as a pioneer in e-commerce. A member of the Board of Directors, Chris served as President of 1-800-FLOWERS.COM, Inc. for several years and served as CEO from 2016 to 2023.
Chris has played a pivotal role in building the reputation of 1-800-FLOWERS.COM, Inc. as one of the leading e-commerce and mobile commerce retailers in the country. He is well-known for embracing technology innovations that enhance customer engagement, particularly in the areas of social, mobile, artificial intelligence, and conversational commerce. Through his efforts, he has continually reinvented the company to maintain its leadership position in the e-commerce industry and lead in the world of AI to further enhance the customer experience.
As a result of his leadership in driving a culture of innovation at 1-800-FLOWERS.COM, Inc., Chris was named to the National Retail Federation's "The List of People Shaping Retail's Future” in 2018. Additionally, the company was recognized among the top 5 on the National Retail Federation’s 2021 Hot 25 Retailers list, which ranks the nation’s fastest-growing retail companies. 1-800-FLOWERS.COM, Inc. was also named to the Fortune 1000 list in 2022 as it grew to more than $2 billion in annual revenue.
Chris currently serves as Vice Chairman of the Board of Kinexion, the management service organization for a network of not-for-profits dedicated to the enrichment of the lives of people with disabilities, a cause that is near to his heart. In 2005, together with his brother Jim, he helped found Smile Farms Inc., a non-profit organization dedicated to providing meaningful work opportunities for people with developmental disabilities in agriculture and hospitality. Today, Smile Farms operates 13 campuses and employs and empowers more than 375 individuals with disabilities.
Appointed to the Board of Trustees of Marist College in 2000, Chris serves as the Chairman of the Technology Committee in addition to being a member of the Board’s Diversity & Inclusion Committee, Finance Committee, and Executive Committee. Chris previously served as the Vice Chairman of the Board.
Chris earned a Bachelor of Arts in Political Science from Marist College.