Our History

A History of Innovation and Reinvention

For more than 45 years, we have embraced technology to grow and transform our business. We believe a culture of innovation begets a culture of reinvention, and we are constantly reinventing ourselves as a company.

Jim Mccann

Our Founder Jim McCann

The man who revolutionized the floral industry grew up with a bare patch of lawn outside his home occupied not by flowers, but by weeds.

Read Full Bioabout Our Founder Jim McCann

The man who revolutionized the floral industry grew up with a bare patch of lawn outside his home occupied not by flowers, but by weeds. How ironic that Jim McCann would go on to take a single flower shop on Manhattan’s East Side and turn it into a billion-dollar omni-channel retailer, and one of the world’s leading gourmet food and floral gift providers. It was Jim’s belief in the universal need for social connections and interaction that led to his founding of 1-800-FLOWERS.COM, Inc. and today as a highly successful entrepreneur, philanthropist, public speaker and published author, Jim’s passion remains the same – to help people create better more meaningful relationships.

Jim’s willingness to embrace new technologies that enhanced customer engagement, such as 800 phone numbers and e-commerce, often long before other retailers, has consistently kept 1-800-FLOWERS.COM, Inc. ahead of the curve and positioned it as a leading innovator in the marketplace. His strategy for growth has included an effective combination of birthing and acquiring new businesses and brands that resonate with customers for their gifting and celebratory occasions. The company’s offerings include such iconic brands as Harry & David®, PersonalizationMall.com®, Wolferman’s Bakery®; Cheryl’s Cookies® and The Popcorn Factory®, as well as Simply Chocolate®, Things Remembered®, 1-800-Baskets.com®, and SmartGift Inc. among others.

Jim is also deeply involved in philanthropy and is especially devoted to helping individuals with developmental disabilities.  This includes Jim’s continued work as Founder and Chairman of Smile Farms Inc., a 501c3 not-for-profit organization established in 2015. Smile Farms provides meaningful work opportunities for people with disabilities, allowing them to master new skills, experience teamwork, contribute to their community and, importantly, take home a paycheck. Today, Smile Farms has several campuses and serves hundreds of people and their families.

In addition to his roles as Founder and CEO of 1-800-FLOWERS.COM, Inc. and Chairman of Smile Farms, Jim also serves as Chairman of Worth Media Group, which celebrates organizations and leaders who are using their influence and success to have a positive impact on society.  Jim also serves on a variety of other private and not-for-profit boards and is Vice-Chairman, Lead Independent Director for International Game Technology PLC.

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Timeline

We are proud of our entrepreneurial roots and culture of innovation. See how we began and how we’ve grown over the years:

1970’s

The beginning. It started with one local floral shop.

 
1976 Founder Jim McCann
1976

Company founder Jim McCann purchases his first retail floral shop in Manhattan, one of the 14 stores he will open in the New York metro area over the next 10 years.

1980's

1-800-Flowers® is born and disrupts the floral industry.

 
1986 Rotary Phone
1986

The company acquires the 1-800-Flowers phone number and subsequently renames the company after its phone number.

1990’s

1990’s – The flower business goes digital and the company goes public

 
1992 CompuServe
1992

1-800-Flowers makes its internet debut on CompuServe.

 
1994 AOL
1994

1-800-Flowers launches on AOL as its first merchant partner and exclusive floral provider.

 
1995 e-commerce website
1995

The 1-800-Flowers.com® ecommerce website goes live.

 
1999 FLWS
1999

The company renames itself
1-800-FLOWERS.COM, Inc. in conjunction with its IPO. Shares in the company are traded on the NASDAQ Global Select Market, ticker symbol: FLWS.

2000’s

2000’s – 1-800-FLOWERS.COM, Inc. begins to expand product offerings to fulfill more of its customers gifting needs

 
2002 TPF-Mockup
2002

1-800-FLOWERS.COM, Inc.
acquires The Popcorn Factory®, expanding beyond floral gifting products.

 
2005 BloomNet
2005

The BloomNet® business launches, establishing a network of professional florists nationwide, and providing products and services to help them grow their business profitably.

 
2005 Cheryls Mockup
2005

The company acquires Cheryl’s Cookies®.

 
2008 DesignPac Napco
2008

1-800-FLOWERS.COM, Inc. acquires DesignPac Gifts, LLC, a company that designs, assembles and distributes gourmet food gifts, and Napco, Inc., a one-stop shop for floral, garden, gift and seasonal décor.

 
2009 18Basket Mockup
2009

The company launches
1-800-Baskets.com®.

 
2009 Facebook
2009

1-800-Flowers.com completes its first transaction on Facebook.

2010’s

2010’s – The company continues its history of innovation, offering customers a seamless shopping experience across multiple digital and voice platforms

 
2011

The company launches FruitBouquets.com®.

 
2011 App Icon
2011

1-800-Flowers.com launches mobile apps for shopping convenience.

 
2013 Celebrations
2013

The company introduces the Celebrations Passport® loyalty program, offering members free standard shipping and no service charge for one full year on purchases made across its family of brands.

 
2014 Wolfermans Mockup
2014

The company acquires Harry & David®, including the Wolferman’s Bakery℠ and Moose Munch® brands.

 
1-800-FLOWERS.COM Inc family of brands logos
2015

1-800-FLOWERS.COM, Inc. launches a one stop-destination for gifting needs featuring its all-star portfolio of brands on one website and with one checkout.

 
2015 Farms
2015

The McCann family founds Smile Farms Inc., a non-profit organization dedicated to providing meaningful employment in agricultural settings to individuals with developmental disabilities. The organization becomes the signature philanthropic partner of
1-800-FLOWERS.COM, Inc.

 
2016 Conversational - Commerce
2016

The company becomes an early adopter of conversational commerce solutions.

 
A box of chocolates from Simply Chocolate
2017

1-800-FLOWERS.COM, Inc. launches Simply Chocolate®.

 
2019 Sharis Mockup
2019

The company acquires Shari’s Berries®.

 
 
2020's
 
A wall of PersonlizationMall.com products in a kitchen setting
2020

The company acquires PersonalizationMall.com®.

 
A platter of different types of wild salmon from Vital Choice
2021

The company acquires Vital Choice®.

 
An Alice's Table floral expert instructing how to make a floral bouquet as part of a virtual workshop
2022

The company acquires Alice's Table®.

 
A hand holding a smartphone with the Celebrations Passport App on screen
2022

1-800-FLOWERS.COM, Inc. enhances Celebrations Passport® program to celebrate its community of thoughtful gifters and introduces first fully integrated mobile shopping experience.

 
2023

The company expands its leadership position in the personalized gifts marketplace through its addition of Things Remembered®.

 
2023

The company acquires SmartGift, Inc.

 
2024

The company acquires Card Isle, a provider of print-on-demand personalized greeting cards.