Ours is a Culture of Innovation

Ours is a culture of innovation – of being bold, of looking to the future, of trying new things, of not being afraid to fail. We value the uniqueness of every individual, cheer each other on, and celebrate successes, both big and small. Maintaining our leadership position in the gifting space requires constantly ensuring we have programs that encourage team members at all levels to think inventively and pursue audacious ideas. We empower teams to think big, take risks, and identify pathways to success.

How We Work

We live our Values through embracing and exemplifying our internal behaviors.

Be curious.

Always be learning and imagining the future. Face roadblocks with creativity and perseverance. Challenge the status-quo. Find inspiration everywhere and think of the possibilities.

Be a champion of change.

Engage early – taking risks, adapting fast, being bold, and evolving constantly. Be entrepreneurial, acting with agility and speed.

Be accountable.

Always lead with integrity and honesty. Seize opportunities and strive for excellence. Continually be reflective of both successes and failures. Own results.

Be team-oriented.

Demonstrate collaboration through communication and trust. Lead by example and break down barriers. In all interactions, be authentic and appreciate the authenticity of others. Embrace differing views. Celebrate successes.

Be optimistic.

Foster positivity and resiliency. Take time to listen and welcome feedback. Get better every day by finding incremental improvements. Aim high when setting goals. Inspire and uplift each other.

Diversity, Equity, and Inclusion

We value each of our employees and know that their sense of wellbeing is crucial to our success. Through our recruiting practices, we are cultivating a workforce that represents the diverse nature of the customers we serve.

Our Employee Resource Groups (ERGs) are an integral part of our ongoing diversity, equity, and inclusion efforts. These employee-led communities support our diverse populations, creating networking, learning, awareness, and celebratory events with support from key executive sponsors. Our ERGs currently include Women & Allies, LGBTQ+ & Allies, Latinx & Allies, and African American/Black & Allies (AABA).

Our Enterprise-wide listening and learning Town Hall meetings take place throughout the year and are led by our CEO as well as our Chief Human Resources Officer. Guest speakers are invited to open forums and discussions with employees focused on specific social issues and the important role businesses and individuals play in advancing social change. The company also holds an annual Diversity, Equity & Inclusion Symposium where employees join internal and external leaders to discuss emerging issues and best practices.

Employees across the company participate in training that helps foster a culture of inclusion and belonging. New hire training focuses on respect in the workplace and the importance of creating a harassment-free work environment, covering topics such as gender identity, gender expression, sexual orientation, respect for transgender employees, and more. Annual coursework for employees across the company covers additional topics like unconscious bias, why diversity matters, and the importance of employee sensitivity around diversity and inclusion, among others.

Employee Engagement

We leverage StandOut, a digital engagement tool providing opportunities for ongoing check-ins and priority alignment between leaders and members of their team. Quarterly surveys through this tool help managers gauge real-time sentiment as they build highly motivated, highly productive teams.

Volunteerism

Our Summer of a Million Smiles program offers paid time off to volunteer in local communities, providing opportunities to strengthen connections with colleagues while fostering company and personal pride.

Equal Opportunity

Providing a workplace free of discrimination and cultivating a culture of belonging is imperative for our team members, our customers, and our suppliers. We are an equal-opportunity employer, committed to maintaining a diverse workforce and providing an inclusive workplace that is free from harassment and discrimination. Read our equal employment opportunity statement here.

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Culture and Engagement