About Us
We are helping our customers connect in meaningful ways and inspiring them to express themselves through our innovative products, unique experiences and valuable resources.
Latest News
Harry & David® and Chef Tom Colicchio Kick Off New Culinary Collaboration
Our Brands
Our family of over a dozen all-star brands features gourmet foods, gift baskets, floral products, personalized keepsake items, and more, designed to thoughtfully solve our customers gifting and sharing needs.
Social Responsibility
We support our company vision through a broad range of corporate social responsibility initiatives, with a focus on Community, Inclusion, and Environment.
1-800-FLOWERS.COM, Inc. and Point Foundation Join Forces Once Again to Support LGBTQ Students
Careers
Work where innovation and teamwork combine to deliver smiles every day.
Things Remembered® and Kittenish by Jessie James Decker Announce Exclusive Holiday Collection
News & Media
Explore the latest news and updates across our family of brands.
Investors
1-800-FLOWERS.COM, Inc. embraces innovation and customer-first focus to help inspire more expression, connection, and celebration.
We are dedicated to providing a best-in-class experience to our customers. With a caring team obsessed with service, we are continually investing in ways to enhance how customers engage with our brands. We’re enriching the customer experience through:
We offer truly innovative gift solutions across our family of brands, helping our customers act on their thoughtfulness and solving more of their gifting needs year-round.
We are engaging our customers beyond the transactional process, helping them build relationships, share with others, express themselves, connect in new ways, and celebrate moments big and small.
We’re focused on creating unique and memorable brand experiences to engage with our consumers.
Customers can connect with each other by sending complimentary eCards through our brands’ websites for everyday and seasonal occasions.
We’re providing customers with a peer-to-peer support portal that helps guide people through meaningful life events by connecting them with others who have walked the same path.
We provide rich digital content, including “how to” videos, and offer resources to assist customers, such as tips for how to care for a plant.
We offer advice for sympathy and remembrance occasions, including sympathy etiquette, information on coping with grief, and other resources to help our customer through a difficult time.
As a pioneer in e-commerce, an early adopter of mobile technology, and one of the first retailers to operate on all major conversational commerce platforms, we’ll continue to invest in leading-edge innovations to stay at the forefront of where consumers are going next.
Helping people express, connect and celebrate is truly a team effort and one that requires a highly-engaged and passionate network of people. We’re proud to have a caring team obsessed with service to deliver an exceptional customer experience, whether it’s on the desktop, mobile device or through our innovative Intelligent Virtual Assistant (IVA).
Nov 26, 2024
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Nov 19, 2024