Be Constructive: Make and solicit positive, constructive suggestions every day. Be Positive: Teach others to have fun and celebrate success each day. Use positive language and reduce negative language. Be Prompt: Do it now...Answer it now...Fix it now. Be Outcome Focused: Find positive lessons in every adverse situation. Use the pastonly for positive lessons. Be Reflective: Look for important positive lessons. What could you have done to make something better? Be Relentless: Seek positive incremental improvement every day! Click here to download Annual Report       (c) 2008 1-800-FLOWERS.COM, Inc. All rights reserved. 1-800-FLOWERS.COM®, BloomNet®, Celebrations, Cheryl&Co.®, DesignPac, Fannie May®, Geerlings & WadeSM, Harry London®, 1-800-Baskets.com®, Ambrosia®, WineTastingNetwork.com®, BloomNet® and The Popcorn Factory® are trademarks of 1-800-FLOWERS.COM, Inc.